Stoke-on-Trent Privacy Policy

Data We Gather

We gather and manage various types of personal information, including:

How Your Information is Used

We use your personal information for these specific purposes:

• Car Hire Service Commitment in Stoke-on-Trent:
  • Managing your vehicle rental bookings and agreements is a priority. We verify identities to ensure compliance with rental requirements. The processes for collecting and returning vehicles are streamlined for efficiency. Payments, along with deposits and applicable charges, are handled securely to maintain transparency throughout your rental experience.
• Customer Communication in Stoke-on-Trent for Contract Fulfillment:
  • Issuing booking confirmations and updates along with essential rental details. Addressing your questions and delivering customer support. Informing you about any changes to our services or policies.
• Marketing Practices in Stoke-on-Trent:
  • We will send promotional offers, newsletters, and service updates based on your consent or legitimate interest. You can opt out at any time.
• Service Enhancement in Stoke-on-Trent (Legitimate Interest):
  • Evaluating website usage to refine user experience and site functionality. Conducting research to improve our vehicle fleet and service offerings.
• Regulatory Adherence in Stoke-on-Trent Car Hire:
  • Adhering to local laws and regulations in Stoke-on-Trent. Safeguarding against fraud and maintaining service integrity. Addressing conflicts and upholding our terms of service.

Information Exchange

Sharing Your Information

• Local Service Providers: Service providers that assist us in offering our car hire services include payment processors, IT support, and maintenance teams. They are required by contract to safeguard your data.

We do not share your personal information with third parties for marketing.

Data Protection Practices

We apply suitable technical and organizational measures to safeguard your personal data from unauthorized access, modification, disclosure, or loss. This includes encryption, access restrictions, secure server environments, and routine security evaluations. Nonetheless, no method of internet transmission or electronic storage is entirely infallible.

Data Retention Policies

We keep your personal information only for as long as necessary to achieve the purposes for which it was collected, including compliance with legal, accounting, or reporting obligations. The duration for which we retain information depends on its type and the specific context in which it is processed.

Your Rights in Stoke-on-Trent

Your rights under Stoke-on-Trent data protection law are as follows:

• Access to Your Information: Obtain a copy of your personal information on file.

For inquiries regarding your rights, please reach out using the details below.

Cookies and Tracking Practices

Our website utilizes cookies and similar technologies to improve your browsing experience, assess site traffic, and customize content. You can adjust your cookie settings directly in your browser to control your preferences. This allows for a more tailored interaction with our services, ensuring your experience meets your needs.

Policy Modifications

This Privacy Policy may be revised from time to time to align with changes in our practices or legal obligations. Any updates will be reflected on this page, accompanied by a new "Last Updated" date. We recommend reviewing this policy periodically to stay informed about our approach to privacy.

Contact Information

For inquiries regarding our Privacy Policy or data practices, please reach out to us: